Refund & Cancellation Policy:
There is NO Refund or Cancellation once payment is done. Please be sure before you place your order.
Exchange Policy:
We accept Exchange only if the garment you received is defective or a wrong product is sent to you.
Facing size issue ? If your concern is genuine, we may consider SIZE EXCHANGE ONLY.
Pls read the TERMS & CONDITIONS below.
- Timeframe: Exchange requests must be raised on the same day of receiving the order.
- Condition: Products must be unused,in their original packaging with tags intact. Items without original tags will not be accepted. It has to pass our internal quality check to qualify for exchange.
- Self-shipping : We do not have pick up service available, you would have to self-ship the product at your own cost.
- Size Exchange : Only size exchanges are accepted; but If the desired size is unavailable, you may select any other product within 30 days from the date of exchange request.
- Payment: If exchanging for an item of higher value, along with a shipping charge of ₹99, must be paid to confirm the exchange request; if the item is of lower value, the difference will be refunded in the form of a credit note which can be used within 30 days. Cash on delivery is not available for exchange orders.
- Defective Product : If you claim the product to be defective, opening video is a must. Contact us immediately on the number given in our profile with your Order ID and the video.
- Restrictions: Once an item has been exchanged, it cannot be exchanged again.
Non-Exchangeable Items
We cannot accept exchanges for the following items:
- White-colored products are not eligible for exchange.
- Customized products are not eligible for exchange.
- Premium collection is not eligible for exchange
- Clearance or sale items (with more than a 25% discount)
Non - refundable :
Shipping and COD charges are non-refundable.
International Orders
We do not offer a return or exchange policy for international customers. We meticulously inspect each item three times for international orders to ensure the highest quality. We guarantee that every garment will be free of defects.
For any exchange queries, please fill the details below. We are happy to assist!