Frequently Asked Questions
When will my order be delivered?
We usually deliver within 4-5 business days from order placement. Due to Covid-19 delivery may take longer (5-7 working days) depending on your location.
Are there any additional shipping charges?
Standard Shipping charge of Rs.90 to Rs.120 will be applicable. The same will be added during checkout.
Do we provide CASH ON DELIVERY service?
Sorry, we dont have COD payment option.
It is disabled in an attempt to be responsible about the safety of all our stakeholders. We have several other payment options on the website.
There is NO REFUND once payment is done. You will get credit points that can be used within 30 days.
We dont encourage exchanges in general. Please be sure before placing your order, but, If you still want to exchange, we can! You will receive the exchange courier after 10-14 days only.
Please read below pointers :
• As soon as you receive the product, you have to intimate us (DM/WhatsApp/Mail) with the reason for exchange and our team will send you the return address.
• The product to be exchanged must reach our hands within 7 working days from order delivery.
• If the product is loose, we request you to alter at your local tailor. Pls don’t send us back for alteration.
• If the product you desire is not available, you can choose an alternate product. There will be no refund.
• We do not provide pick-up service, hence the package needs to be self-shipped by the customer
• The customer has to bear the shipping cost for the product that will be couriered by us in exchange of the old one.
• Exchanged products cannot be exchanged again.